The Problem

Before implementing the platform, operational inefficiencies plagued field and asset management processes. Manual scheduling relied on phone calls and emails, causing delays and reducing technician productivity. Report creation and record maintenance were tedious and error-prone, leading to unreliable data. Limited access to applications hosted on local servers hindered real-time decision-making, especially at job sites where technicians needed instant updates. Below are some core challenges

Manual Scheduling

  • Phone calls and emails to check technician availability caused delays and inefficiencies.

Tedious Report Creation

  • Reports and records were manually created, maintained, and prone to errors.

Local Server Access Issues

  • Limited accessibility to applications on the jobsite, with slow speeds and restrictions.

Paper-Based QC Processes

  • Printed QC checklists were manually filled out after returning from the jobsite.

Reactive Maintenance Reduces Asset Performance

  • The absence of centralized tracking and maintenance for critical infrastructure led to reactive maintenance practices, increasing the likelihood of asset failures, unplanned outages, and reduced asset lifespan.

The Solution Impact

The client was able to Streamline operations and enhance efficiency with Gen AI Unicorn integrated Field and Asset Management Modules. Field technicians can access real-time work orders, schedules, and GPS-guided routes, ensuring faster response times and improved service delivery. Meanwhile, our Asset Management system provides centralized tracking and maintenance of critical infrastructure, helping optimize asset performance, extend lifespan, and reduce downtime. Together, these modules improve operational visibility, reduce costs, and boost overall service reliability.

Enhanced Operational Efficiency and Faster Response Times

  • Real-time access to work orders, schedules, and GPS-guided routes allows field technicians to respond to emergencies and service requests more swiftly, reducing downtime and improving customer satisfaction.

Optimized Asset Performance and Lifespan

  • Centralized tracking and maintenance of critical infrastructure ensures proactive maintenance, reduces the risk of asset failure, and extends the operational life of essential equipment, minimizing unplanned outages.

Cost Savings Through Streamlined Processes

  • Integration of Field and Asset Management modules eliminates inefficiencies by automating workflows and providing actionable insights, leading to reduced operational expenses and better resource allocation.

Company

Largest Utility in California

Industry

Energy & Utilities

Country

Unites States

Key Drivers

Process Optimization,
Digitization,
GenAI Modelling

20-30%
Faster Response Time
10-20%
20-30% increase in asset lifespan and reduction in unplanned downtime.
42%
Increase in real-time sourcing of materials

Looking for a strategic technology partner?

Reach out to explore how Sequantix can help accelerate your transformation journey.

Start Solving Today!

Book a Meeting

Sequantix leverages 30 years of leadership in AI, data, and automation to create intelligent solutions that solve real-world operational challenges—securely, at scale.